Frequently Asked Questions

Find answers to frequently asked questions here. 

Also, please see the Appointment Information page
for even more information specifically about appointments.

This FAQ page will help you to understand our stream-lined office policies and procedures, which allow us to keep your costs as low as possible while still providing exceptional care!

How do you pronounce your last name?

Bazylewicz is her maternal ancestral name from ancient Galicia which is now the Lemko region of the Carpathian Mountains in Southern Poland and Northern Slovakia.  It is pronounced BAZ-il-LEV-ich. 

What is your approach to health and healing?

Dr. Bazylewicz uses traditional/classical naturopathy and functional health approaches for health and healing. 

Also, she follows much of the ILADS Evidence-Based Guidelines for the Management of Lyme Disease, the Bredesen Protocol, the Shoemaker Protocol, and Root Cause Protocol.

What conditions do you address?

Dr. Bazylewicz specializes in helping individuals determine and address the underlying causes of their chronic health issues.  Most clients have often been previously diagnosed with or suspect that they have one or more of the following conditions:

• zoonotic infections (LYME, Bartonella, Babesia, Brucella, etc)
  
• reactivated infections (EBV, HSV, etc)
  
• other chronic infections (Toxoplasma, Mycoplasma, etc)
• chronic fatigue syndrome
• fibromyalgia
• biotoxin illness
  
• mold illness
• POTS
  
• autoimmune diseases (Lupus, Sjogrens, MS, etc)
  
• autoimmune encephalitis (PANS, PANDAS, etc)
  
• neurodegenerative diseases (Alzheimer's, Parkinson's, ALS, etc)
• diabetes
• hypertension
• GI issues
• and much more

Do you accept insurance?

As a privately-licensed traditional naturopath, Dr. Bazylewicz does not accept any insurance and has no interactions with any third party payers.  Thus, she is not able to provide you with a receipt for insurance purposes.

What laboratory tests do you order?

Dr. Bazylewicz recommends various specialty lab tests to help direct treatment if needed.  These tests include, but are not limited to, the Igenex Lyme Immunoblot test and co-infection tests, GI MAP test and Organic Acid profile from Diagnostic Solutions, and more as indicated. 

She can suggest "regular" labwork, too.

• If you have insurance, she can provide you with a list of recommended labs which you can take to your PCP for a blood draw.  Then, just mail the final results back to Dr. Bazylewicz when completed.  See note below.

• Alternatively, you can use Ulta Lab Tests especially if you are self-pay or if you have a high deductible plan.  They do not accept insurance, but they offer significantly lower pricing than LabCorp.   In addition, they provide our patients with even lower pricing than if you ordered the tests yourself.  Dr. Bazylewicz will recommend appropriate tests and then send the cart to you so that you can check out directly with Ulta with these lower costs if you choose this option. The results will be available to you and her through their portal.

NOTE: Please keep in mind that hospitals and doctors often fax hundreds of copies to us with much duplication and extraneous information that takes significant time (hours!) to sort out.  So, if you use another facility or another doctor, you will need to arrange for the results to be mailed (not faxed, not emailed) to us.  If the other facility or doctor does fax numerous labs to us, there will be an associated administrative fee based on $0.25/page and $275/hour prorated.

How do I get my laboratory results?

Lab results will be interpreted and discussed with you at your next appointment.  You can obtain your own copies of the results at the lab patient portal or Ulta patient portal or the patient portal from the laboratory that you used. 

Copies of lab results from Igenex or Diagnostic Solutions or other test kit results will be mailed to you with the paperwork from your next telehealth appointment.

You will be contacted immediately for emergency lab values.

Do you offer primary care appointments?

No.  You should maintain your relationship with your primary care physician for primary care needs including any medications, controlled medications (such as narcotics and anxiety medications), hospitalizations, medical emergencies, preventive care (such as mammograms and colonoscopies), general medical care, etc.

Do you work with other doctors and practitioners, and, if so, how?

Absolutely! 

And the best way to respect each other and to work with each other is for each practitioner to manage certain aspects of patient care rather than for everyone to manage everything with overlap and confusion for all.  The expression "Too many cooks spoil the soup" is quite appropriate in healthcare as it is in the kitchen. 

You are welcome to share your lab results with your other practitioners as you prefer.

What happens if I am late to my appointment?

We strive to run on time; therefore, your appointment will start promptly at your scheduled time. If you are late, we will not be able to cover as much in your allotted time.

What is your cancellation policy?

This topic is so important for your health that we have created a separate page for our cancellation policy.  Please let us know if you have any questions.

What do I do for medical emergencies?

If you have a medical emergency, please go straight to the emergency room. Your primary care physician should respond to all medical emergencies.

You may call Dr. Bazylewicz if you would like to get her input and to discuss the situation further from a holistic health point-of-view.  Emergency phone calls are billed at $275 up to 30 minutes and then prorated at $275/hour thereafter.

How do I get my prescriptions refilled?

As a privately licensed traditional naturopath, Dr. Bazylewicz no longer offers prescriptions.  Please see your PCP or medical specialist for any needed medications.

How do you handle communication between office appointments?

Routine communication is done via email for efficiency and documentation.  All patients must have a personal email address that they check frequently.  Reminder emails are sent prior to appointments; please confirm your appointment by replying to those emails.   Keep in mind that the internet is not secure regarding confidential information.

You are welcome to discuss a few urgent questions or concerns about current plans via occasional emails for no charge. However, if you have many questions, complex questions, confusing questions, or complicated medical issues, you will be asked to make a telehealth appointment or a phone appointment or an email appointment as appropriate in order for us to provide better advice.

Non-urgent questions and concerns are best answered at your next regular appointments and not with emails.  Non-urgent matters include a new treatment that you just read about or a new supplement that you just found out about or a recent book that you just heard about or a link to the newest research study or daily updates or chart updates, etc. 

You will be charged a retroactive administrative fee at a rate of $275/hour prorated if more than 30 minutes is spent reading/answering your emails per 30 day period.

We greatly appreciate your cooperation so that we can be available for urgent concerns for you and other patients.

What do I do if I need administrative paperwork and services?

Our philosophy is to keep appointment fees as low as possible. We believe that it is much more fair to keep rates low for everyone, and only charge extra for those who need extra services. 

Most patients do not need any additional services, but some patients want various forms or other paperwork.  Dr. Bazylewicz may perform simple non-medical administrative tasks for an additional charge on a case-by-case basis.

• During appointments, simple tasks can usually be performed for free.
  
• Between appointments, fees are usually $30 for simple documents and tasks, or $275/hour prorated for longer documents and tasks.
  
• The requested administrative work will be performed after receipt of payment.

However, as a privately-licensed traditional naturopath, please note that Dr. Bazylewicz no longer provides any paperwork that must be completed by a state-licensed medical doctor including FMLA forms.  In addition, she does not work with government agencies such as Social Security Administration or Veterans Administration or others regarding their paperwork and medical record copies.  Please discuss these items with your PCP and/or medical specialist. 

Can I get copies of my health records?

LABS: You can obtain your regular lab results at the lab or hospital patient portal. Any Igenex or Diagnostic Solutions or other test kit results will be mailed to you after your telehealth appointment.

HEALTH PLANS: You will also receive an updated health plan via email after each visit that you can use for your own personal health record.

You can share your labs and health plan with your other providers if you prefer.

Thus, there is no need for you to ask for additional records, but if you still want them, then you will be charged for them according to current allowable rates.

Do you work with adults, teens and children?

Dr. Bazylewicz works with adults and young adults who are at least 12 years old, who are over 100 pounds, and who are able to swallow capsules/tablets.  All parents must sign consent forms.

Do you provide family discounts?

No, we do not provide family discounts because our rates are already incredibly low.

I want to make an appointment. What do I do next?

Congratulations on wanting to improve your health!

Please request an appointment using this short form Appointment Request Form.  Dr. Bazylewicz will email you back with appointment options.

We look forward to helping you
along the path toward better health naturally.

Let food

be thy medicine, 

and medicine 

be thy food.  

~Hippocrates

DANDELION

Your word

is a lamp

to my feet

and a light

to my path.

~Psalm 119:105

ECHINACEA

The secret of health

for both mind and body

is not to mourn for the past,

worry about the future,

or anticipate troubles,

but to live in the present moment wisely and earnestly.

~Buddha (paraphrased)

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